Modular Closets offers free shipping on all orders over $2,000 within the contiguous United States. For orders under $2,000 a shipping charge will be added to your order.
This offer applies to standard ground shipping only. Expedited shipping options are available for an additional fee.
If you wish to ship outside the contiguous United States, please contact us.
Most orders are processed and shipped within 3 weeks.
Orders are shipped via UPS, or our freight partners for larger orders. The actual delivery time will vary depending on your location. We manufacture our products in our NJ factory, allowing us to significantly reduce shipping times.
We take returns, with a 20% restocking fee for unopened boxes returned within 30 days of purchase. The customer is responsible for return shipping fees and must contact us prior to returning an item. The item must be in its original condition and packaging. Refunds will be issued once the item has been received and inspected.
Our products are backed by a limited lifetime warranty. This warranty covers any defects or malfunctions in our products resulting from normal wear and tear or manufacturing defects.
This warranty does not cover damages caused by misuse, abuse, or any modifications that alter the product from its original design. While our representatives may at times offer helpful suggestions to assist you, please note that only the official assembly instructions and intended product design are covered under this warranty. If a suggestion varies from the official instructions, you must use your own discretion before proceeding, as any modifications outside the intended design will void the warranty.
If a product is found to be defective under the terms of this warranty, we will repair or replace the product free of charge. If a replacement is not available, we will issue a full refund.
If you have any questions about our shipping, return or warranty policy, please contact us at support@modularclosets.com or call us at (866) 942-4202.
