Modular Closets Shipping, Returns & Warranty Policies

Shipping, Returns & Warranty

Shipping

Modular Closets offers free shipping on all orders over $2,000 within the contiguous United States. For orders under $2,000 a shipping charge will be added to your order.

This offer applies to standard ground shipping only. Expedited shipping options are available for an additional fee.

If you wish to ship outside the contiguous United States, please contact us.

Most orders are processed and shipped within 7 business days.

Grey & Natural Oak products, as well as Garage, Vanity, Mudroom and Alto products have a 2 week lead time.

Orders are shipped via UPS, or our freight partners for larger orders. The actual delivery time will vary depending on your location. We manufacture our products in our NJ factory, allowing us to significantly reduce shipping times.

Returns

We take returns, with a 20% restocking fee for unopened boxes returned within 30 days of purchase. The customer is responsible for return shipping fees and must contact us prior to returning an item. The item must be in its original condition and packaging. Refunds will be issued once the item has been received and inspected.

Warranty

We offer a limited lifetime warranty for our products. This warranty covers any defects or malfunctions in our products due to normal wear and tear or manufacturing defects. This warranty does not cover any damages caused by misuse, abuse, or unauthorized modifications. If a product is found to be defective, we will repair or replace the product free of charge. If a replacement is not available, we will issue a full refund.

 

If you have any questions about our shipping, return or warranty policy, please contact us at support@modularclosets.com or call us at (866) 942-4202.